FAQ

Q

I failed making a reservation from our website many times. Can you please help me?

A

Error parts are shown in red (Access time is maybe short to catch a bus, you missed filling in one of the required parts etc.). Please check.

Q

Can I please get a receipt?

A

Please write down the name, provision for the receipt and your address that you would like to receive it by mail in remarks when booking. We will send it after confirming your payment.

Q

How do I cancel or change my reservation?

A

Please give us a call or use this link:Inquiry

Q

Can I change my current reservation?

A

We won’t be able to take any request about changing your travel date or the bus(tour). Please cancel the current reservation and make a new one. Therefore, relevant cancellation fee and the fee for the new reservation will be applied. Please check Cancellation Policy below: Modification and Cancellation