Connecting Time

• ※We are not responsible for checking your connection time so please note that we will not responsible if you have missed your connecting bus / flight.

Meeting Time

• *Please come to the meeting point 10 min prior to your departure and 15 min prior to your departure if you are departing from the airport.
• *About the meeting time, please make sure to come to the meeting point. The bus won’t wait for passengers who haven’t arrived before the departure time. We treat those passengers as non-participants without any notice.
• *All courses require a reservation. The bus will not make stops at places where there is no reservation(several areas).
• *Please check your meeting point before your departure date.

Find the list of all the meeting points

Cancellation Policy

We can accept modification or cancellation by e-mail or telephone and FAX.
In case of by telephone, please call us during our business days and business hours.
Business hours 9:00～18:00(open 365 days)
When we take modification and cancellation by e-mail or FAX off business hours, we regards received date of cancellation.
If you'd like to cancel your reservation of that day, please call us directly.

If you would like to make some change on your booking details such as a tour code and travel date 7 days prior to your departure, please cancel your current booking first then make a new booking. So please check each cancellation fee below.

Please note you are responsible for all bank charges related to the sending of payment.