TOMAMU Fami Fami Bus Bus
Sapporo/New Chitose Airport⇔Tomamu
【POINT】
Family-Friendly Bus with Onboard Restroom & Special Services!
Equipped with a child toilet seat, diapers, diaper disposal bin, baby wipes, and drinking water — all available free of charge!
Enjoy a fun journey aboard a bus featuring exclusive Hoshino Resorts TOMAMU illustrations and specially designed headrest covers.
Access the "Tomamu Fami-Raku Navi" website, packed with useful information for families traveling with children.
Window Bingo Game: An interactive activity where children can spot scenery, landmarks, and interesting sights along the route through the bus windows.
Please note: Due to operational circumstances, a bus without an onboard restroom may occasionally be assigned. Thank you for your understanding.
“TOMAMU Fami Fami Bus” featuring an original design inspired by Tomamu’s summer and winter scenery.
Enjoy a safe and fun bus journey with helpful onboard amenities for peace of mind and a scenic window bingo game that lets you enjoy the views along the way♪
At Hoshino Resorts TOMAMU, exciting experiences await after your arrival. Enjoy breathtaking views at the famous Unkai Terrace, featuring the floating-like “Cloud Pool” and unique cloud-inspired observation decks.
Head to TOMAMU, where the whole family can enjoy Hokkaido’s vast nature and breathtaking scenery together!
【Tour fare per person】
Sapporo⇔Tomamu
*Free for elementary school children and younger. Up to five children per one accompanying adult are eligible for the free offer.
Adult 7,000JPY Child 0JPY
New Chitose Airport⇔Tomamu
*Free for elementary school children and younger. Up to five children per one accompanying adult are eligible for the free offer.
Adult 6,000JPY Child 0JPY
[Adult] 12 years old and over. [Child] 3 years old - 11 years old. [Infant] Under 3 years old. *free of charge/ No seat.
■ Minimum number of passengers : 1 person.
■ Without tour conductor.
■ Without Bus conductor.
TOMAMU Fami Fami Bus Sapporo/New Chitose Airport⇒Tomamu
■Service Period : 1st Jul.2026 - 31st Oct.2026
■Service Date : The bus runs everyday during the above period.
*Please check meeting point.
■New Otani Inn Sapporo： lobby on the 1st floor.
■New Chitose Airport Domestic Terminal： arrival lobby on the 1st floor, domestic tour desk
*The wrapped bus may be replaced with a standard vehicle without prior notice due to vehicle inspections or other unavoidable circumstances. In addition, due to operational requirements, a bus without an onboard restroom may be used. Thank you for your understanding.
TOMAMU Fami Fami Bus Tomamu⇒New Chitose Airport/Sapporo
■Service Period : 1st Jul.2026 - 31st Oct.2026
■Service Date : The bus runs everyday during the above period.
*Please check each meeting point.
■Hoshino Resorts Tomamu The Tower : lobby on the 1st floor.
■THoshino Resorts RISONARE Tomamu : lobby on the 1st floor.
*The wrapped bus may be replaced with a standard vehicle without prior notice due to vehicle inspections or other unavoidable circumstances. In addition, due to operational requirements, a bus without an onboard restroom may be used. Thank you for your understanding.
Information & Notes
*The wrapped bus may be replaced with a standard vehicle without prior notice due to vehicle inspections or other unavoidable circumstances. In addition, due to operational requirements, a bus without an onboard restroom may be used. Thank you for your understanding.
*If you do not know the nearest get on/off location, please contact us before making a reservation.
*We will inform you of an operating bus company as soon as it’s finalized. Please check the scheduled operating bus company from the following bus company list.
*Reservations can be made online until 17:30 the day before departure date if there are available seats. Please note that you may not be able to make a reservation due to fully booked.
*The bus will not stop at departure/arrival point nobody booked.
*Depending on road/weather conditions, a tour might be delayed or cancelled.
*Bringing dangerous goods into the car is prohibited.
*We don't allow those who are drunk to get on the bus.
*Other notes are located in the【Information & Notes for all the tours】. Please read thoroughly before make a reservation.
【Operating Bus Company】
HOKUTO KOTSU Inc.
Travel Classification : Subscription Type Package Tour
- Travel Planning & Implementation : Hokkaido Access Network Co.,Ltd.
- Hokkaido Governor Registration Tourism Industry No.2-485
Domestic Travel Service Supervisor Naoki Hasegawa
Information & Notes for all the tours * please read this before you make a reservation.
Connecting Time : In Tomamu
| From Airplane to Bus | From Bus to Airplane | |
|---|---|---|
| Domestic Flight | 45min | 60min |
| International Flight | 90min | 120min |
- ※We are not responsible for checking your connection time so please note that we will not responsible if you have missed your connecting bus / flight.
Meeting Time
- *Please come to the meeting point 10 min prior to your departure and 15 min prior to your departure if you are departing from the airport.
- *About the meeting time, please make sure to come to the meeting point. The bus won’t wait for passengers who haven’t arrived before the departure time. We treat those passengers as non-participants without any notice.
- *All courses require a reservation. The bus will not make stops at places where there is no reservation (several areas).
- *Please check your meeting point before your departure date.
Cancellation Policy
We can accept modification or cancellation by e-mail or telephone and FAX.
In case of by telephone, please call us during our business days and business hours.
Business hours 9:00～18:00(open 365 days)
When we take modification and cancellation by e-mail or FAX off business hours, we regards received date of cancellation.
If you'd like to cancel your reservation of that day, please call us directly.
If you would like to make some change on your booking details such as a tour code and travel date 7 days prior to your departure, please cancel your current booking first then make a new booking. So please check each cancellation fee below.
Please note you are responsible for all bank charges related to the sending of payment.
| Day of cancellation | From 7 to 2 days prior to travel departure | The day before travel departure | The departure date (Before the trip started) |
After the tour has commenced |
|---|---|---|---|---|
| Cancellation fee rate | 30% | 40% | 50% | 100% |
Operation and Terms of Service
In case of bad weather/road conditions etc.
- *When a flight schedule has been changed or delayed, the bus schedule also might be changed. If you miss your bus due to the delay or cancellation of your flight, you will be checked in for the next available bus or other transport options will be introduced. Please note that we are not responsible for securing other transport for you etc.
- *When we find it hard to drive you to the airport on time, we might drop you off at the nearest train station or introduce other transport option. Please note that you will cover the extra fee.
- *Depending on road/weather conditions, a tour might be delayed or cancelled. Please note that no refunds are given in such cases. Other transport options might be introduced but please note that you will cover the extra fee. We are also not responsible if we can’t drive you to the airport on time to catch your flight under inevitable circumstances.
Vehicle
- *Bus or Taxi will be operating, depending on the number of passengers.
Notes
- *Smoking is not allowed on the bus.
- *Please be seated anywhere you like. However, we might ask you to take a seat on an allocated seat when the bus is full.
- *Please refrain from talking on the phone on the bus.
- *Please make sure to fasten your seatbelt.
- *Please be considerate and try not to disturb others.
Others
- *Please note that the bus might pass facilities in the tour schedule or visit other facilities instead when closed.
Travel Contract
- *We make each travel contract with a traveler by every tour code or service No. Even if the traveler applies for some tours (service No.) at the same time, the contract would not be formed between the time when the first tour has ended and the time when the second tour starts (This applies to service No. as well). Please note that we will compensate damages the traveler has suffered on this contract base (Please read “Standard Form Travel Agent Contract” about compensation etc.).