New Chitose Airport ⇔ Kiroro


Kiroro Resort(Image)

Kiroro Resort(Image)

【Tour fare per person】

*Adults and Children the same fee.

Adult 3,200JPY Child 3,200JPY

[Adult] 12 years old and over.  [Child] 3 years old - 11 years old.  [Infant] Under 3 years old. *free of charge/ No seat.

  ■ Minimum number of passengers : 1 person.  ■ Without tour conductor.   ■ Without Bus conductor.

New Chitose Airport ⇒ Kiroro

■Service Period : 8th May 2018 - 27th Oct.2018

■Service Date : The bus runs everyday during the above period.

*The meeting point at New Chitose Airport is 1st floor domestic terminal Tour Desk #3 "Hokkaido Tour Desk" counter. Please note that is not "Hokkaido Resort Liner Desk".

  • New Chitose Airport ⇒ Kiroro

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Kiroro ⇒ New Chitose Airport

■Service Period : 8th May 2018 - 27th Oct.2018

■Service Date : The bus runs everyday during the above period.

*Please check each meeting point.
Sheraton Hokkaido Kiroro Resort : In front of Hotel entrance
The Kiroro, a Tribute Portfolio Hotel, Hokkaido : In front of Hotel entrance bus stop #1
The bus will arrive at the time, please come to the bus.
Please be aware that it is not a hotel lobby.

  • Kiroro ⇒ New Chitose Airport

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Information & Notes

*Reservation is required. Please make a reservation application until 9 days in advance. There will be no operation if we do not have any reservation by 9 days prior to the departure date. From 8 days ago to 3 days ago 6pm, reservations from our website are available only when there is vacancy. Please contact us by phone after 3 days.
*A direct bus service. Please get on after you finish using the toilet etc.
*Bringing dangerous goods into the car is prohibited.
*We are not allowed to get on the bus those who are drunk.
*Only a customer who stays in the Departure or Arrival area can reserve this tour.
*Other notes are located in the【Information & Notes for all the tours】column under the reservation button. Please read throughly before make a reservation.

【Operating Bus Company】
Sapporo Kanko Bus Co.,Ltd.

Travel Classification : Travel Consignment

Travel Planning & Implementation : COOL STAR Co.,Ltd.
Hokkaido Governor Registration Tourism Industry No.2-693
Domestic Travel Service Supervisor Saeko Yoshida

Information & Notes for all the tours * please read this before you make a reservation.

Connecting Time

From Airplane to Bus From Bus to Airplane
Domestic Flight 45min 60min
International Flight 90min 120min
  • We are not responsible for checking your connection time so please note that we will not responsible if you have missed your connecting bus / flight.

Meeting Time

  • *Please come to the meeting point 10 min prior to your departure and 15 min prior to your departure if you are departing from the airport.
  • *About the meeting time, please make sure to come to the meeting point. The bus won’t wait for passengers who haven’t arrived before the departure time. We treat those passengers as non-participants without any notice.
  • *All courses require a reservation. The bus will not make stops at places where there is no reservation (several areas).
  • *Please check your meeting point before your departure date.

Find the list of all the meeting points

Cancellation Policy

We can accept modification or cancellation by e-mail or telephone and FAX.
In case of by telephone, please call us during our business days and business hours.
Business hours 9:00~18:00(open 365 days)
When we take modification and cancellation by e-mail or FAX off business hours, we regards received date of cancellation.
If you'd like to cancel your reservation of that day, please call us directly.

If you would like to make some change on your booking details such as a tour code and travel date 7 days prior to your departure, please cancel your current booking first then make a new booking. So please check each cancellation fee below.

Please note you are responsible for all bank charges related to the sending of payment.

Day of cancellation From 7 to 2 days prior to travel departure The day before travel departure The departure date
(Before the trip started)
After the tour has commenced
Cancellation fee rate 30% 40% 50% 100%

Operation and Terms of Service

In case of bad weather/road conditions etc.

  • *When a flight schedule has been changed or delayed, the bus schedule also might be changed. If you miss your bus due to the delay or cancellation of your flight, you will be checked in for the next available bus or other transport options will be introduced. Please note that we are not responsible for securing other transport for you etc.
  • *When we find it hard to drive you to the airport on time, we might drop you off at the nearest train station or introduce other transport option. Please note that you will cover the extra fee.
  • *Depending on road/weather conditions, a tour might be delayed or cancelled. Please note that no refunds are given in such cases. Other transport options might be introduced but please note that you will cover the extra fee. We are also not responsible if we can’t drive you to the airport on time to catch your flight under inevitable circumstances.


  • *Bus or Taxi will be operating, depending on the number of passengers.


  • *Smoking is not allowed on the bus.
  • *Please be seated anywhere you like. However, we might ask you to take a seat on an allocated seat when the bus is full.
  • *Please refrain from talking on the phone on the bus.
  • *Please make sure to fasten your seatbelt.
  • *Please be considerate and try not to disturb others.


  • *Please note that the bus might pass facilities in the tour schedule or visit other facilities instead when closed.

Travel Contract

  • *We make each travel contract with a traveler by every tour code or service No. Even if the traveler applies for some tours (service No.) at the same time, the contract would not be formed between the time when the first tour has ended and the time when the second tour starts (This applies to service No. as well). Please note that we will compensate damages the traveler has suffered on this contract base (Please read “Standard Form Travel Agent Contract” about compensation etc.).